For legal and professional services
High-performing teams and culture for legal and professional services firms
Innovation, design thinking, client experience, legal tech and AI training for law firms, advisers and consultancies.
- Law firms and advisers
- Australia, Asia and the UK
- In person or remote
Professional services clients
Law firms, tax advisers and property advisers
Firms around the world. Each logo links to its published case study.
International law firms
Tax and property advisers
In their words
What professional services leaders say about innovation training
Law firms
The Maddocks team really enjoyed the session from Collective Campus and each team member gained a lot from it. I am excited about next steps to progress the top ideas that came from the session and the team cannot wait to start putting some of what they learned into practice.
Our first cohort of startups blew us away with the potentially transformative solutions they're building to some of the most pressing issues faced by our firm and our clients.
Legal and professional services deck
Download the legal and professional services deck
Our legal and professional services clients, programs and case studies in one PDF to share with your team.
Collective Campus legal and professional services deck
Legal and professional services
Capability building for law firms, advisers and consultancies
Clients want more value for the same fee. That comes down to capable teams.
Since 2015, hands-on workshops built around a real client problem your team owns.
- Law firms around the world, each with a published case study
- Tax and property advisers
- Innovation, client experience, legal tech, startup programs and AI
Innovation
Innovation training for professional services firms
Innovation in a firm means finding a better way to serve clients, testing it cheaply and making a case partners will back.
Maddocks generated over 60 ideas and took the top two to prototype. Osborne Clarke senior associates shaped ideas for the firm's international strategy. Cornwall Stodart started with an innovation assessment.
Design thinking
Design thinking for law firms and advisers
Design thinking takes a team from "we think clients want this" to "here is what they need, and why".
Greenwoods & Herbert Smith Freehills had ten groups build solutions. Clifford Chance used it for better client conversations. Foot Anstey tested ideas fast. See the design thinking workshop.
Client experience
Client experience training for professional services
Clients feel the seams between practice groups, partners and systems.
Clayton Utz aligned its teams on client experience and built client personas. See the customer experience workshop.
What we run
Workshops and AI programs for professional services teams
Hands-on, built around a real client problem or process your team owns. In person or remote. Each link is the full program.
Design thinking
A method teams can run again on client, customer and internal problems.
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Customer experience
Map a live journey, rank the friction and leave with a fix.
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Psychological safety
The candour people need to speak up and learn, without lowering the standard.
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Critical thinking
Practise judgment on live work, so people keep ownership of the decision.
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Lean startup and product sprint
Test ideas fast before they become funded projects.
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Productivity
Protect time for deep work on the work that matters.
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AI training
Put AI to work in the day to day, on the tools your teams already have.
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AI design sprints
From AI literacy to outcomes. Teams take real problems, build with AI, then pitch.
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AI governance
Acceptable use, risk and accountability, written for your organisation.
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AI champions
A champions cohort, and briefings for executives.
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AI programs
AI training for professional services firms
Practical use on approved tools, with a professional accountable for every piece of advice.
M3 Property teams redesigned their own workflows, built working prototypes in Microsoft Copilot and pitched them to leadership. See AI training, AI design sprints and AI governance.
Legal tech
Legal tech and digital literacy for lawyers
Lawyers who understand the tech ask better questions of it.
Allens and Simmons & Simmons learned computational logic. Harneys covered coding and blockchain. Mayer Brown and Clifford Chance ran digital awareness. KWM learned to code.
Startup programs
Startup programs for law firms
Sometimes a startup has already built part of the answer.
Allens ran the Auctus legal tech accelerator. Mills Oakley ran an incubator that won an ALPMA/LexisNexis Thought Leadership Award. KWM used our work to frame startup partnering and investment. See legal and Startup Collab.
Sectors
Training across professional services
Australian and international law firms. Tax advisers. Property advisers. Each workshop starts from the client problem that team owns.
In the room
What a professional services team should leave with
- One named client problem or process, and a shared picture of how clients experience it.
- A prioritised list of ideas, ranked by cost and impact.
- A rough prototype or test for the most promising idea, with the assumption it needs to prove.
- A method and a shared language the team can use again without a facilitator.
- An owner for the next step.
About us
About Collective Campus
High-performance teams since 2015. More than 100 large organisations and 100 startups around the world. Find us at collectivecampus.io.
Facilitator
Founder of Collective Campus and author of Time Rich
Steve Glaveski
Still personally leads flagship workshops. Formerly at EY, KPMG and Macquarie Bank. Two-time Wiley author, Harvard Business Review contributor and host of the Future Squared podcast.
Legal and professional services
Questions from professional services firms
What does Collective Campus run for professional services firms?
Capability building workshops in design thinking, client experience, innovation, lean startup, critical thinking, psychological safety and productivity. Legal tech and digital literacy. AI programs covering AI training, AI design sprints, AI governance and AI champions. And startup programs that connect firms with startups.
Which firms have you worked with?
Law firms including Allens, Clayton Utz, King & Wood Mallesons, Maddocks, Mills Oakley, Cornwall Stodart, Clifford Chance, Simmons & Simmons, Mayer Brown, Harneys, Osborne Clarke and Foot Anstey. Greenwoods & Herbert Smith Freehills in tax. M3 Property in property advisory. Each one has a published case study.
Is this AI training, or broader than that?
Broader. Most of our professional services work has been design thinking, client experience, innovation, legal tech and startup programs. AI programs sit alongside those workshops, for firms that want people using AI well on the tools they already have.
Can a workshop be built around one of our clients or practice areas?
Yes, and it works best that way. Bring a live client journey, a known pain point or an internal process, and the session is built around it. Client confidential detail stays in the room.
Do you work with firms outside Australia?
Yes. Clifford Chance, Simmons & Simmons, Mayer Brown and Harneys in Asia and offshore. Osborne Clarke and Foot Anstey in Europe and the UK. Workshops run in person or remote.
How do we get started?
Book a discovery call. Tell us the team, client problem or challenge you want to improve, and we will recommend the workshop, sprint or program that fits.
Tell us the client problem you want to solve.
Name the team, the practice or the challenge. We will shape the right workshop, sprint or program around it.