Home/Case studies/Maddocks
Training and Education
Maddocks
Maddocks is a proudly independent Australian law firm that works closely with corporations, businesses and governments throughout Australia and internationally. They advise national and international clients across education, government, infrastructure, healthcare, professional services and technology, from their Canberra, Melbourne and Sydney offices.
- 3 days
- From insight to tested service concepts
- 40+
- Council staff upskilled in HCD
- 5
- Priority journeys redesigned
CHALLENGE
CHALLENGE
The People & Culture team at Maddocks wanted to identify innovative solutions to problems faced across both recruitment and employee development.
In addition, Maddocks wanted to upskill the team on design thinking and allow the team to identify the solutions by applying the design thinking methodology.
SOLUTION
SOLUTION
Collective Campus developed a design thinking session for the Maddocks team with the objective of upskilling the team in the methodology while also identifying ideas to problems faced across recruitment and employee development. The focus of the session was on developing How Might We statements and the process of ideation.
OUTCOME
OUTCOME
With a focus on recruitment and employee development, the team identified over 60 ideas in the session using the ideation methods covered. From these 60 ideas, the top two ideas were chosen to progress to the prototype stage.
An action plan outlining next steps was developed for each selected idea and tools were provided to allow the teams to successfully prototype following the session.
“Collective Campus gave our teams a practical toolkit for putting residents at the centre, and the confidence to keep using it.”
Program Sponsor
More case studies
Have a challenge like this?
Book a discovery call and we'll design a program around your goals.
Book a discovery call →