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Design Thinking T&E
Monash Graduate Association
The Monash Graduate Association (MGA) is the representative body for all graduate research and coursework students enrolled at Monash University. The MGA is an independent, not-for-profit association governed by graduate students, for graduate students.
- 3 days
- From insight to tested service concepts
- 40+
- Council staff upskilled in HCD
- 5
- Priority journeys redesigned
CHALLENGE
CHALLENGE
Monash Graduate Association wanted to introduce a Design Thinking mindset to the team. They engaged Collective Campus to upskill the team in Design Thinking, including the five-stage approach and the tools required at each stage.
SOLUTION
SOLUTION
Collective Campus delivered training for the Monash Graduate Association team to help them:
- Develop a detailed understanding of Design Thinking as a creative problem-solving mindset.
- Build hands-on knowledge in the use of best practice tools and templates.
- Develop strategies to adopt behaviours required to embed Design Thinking in the culture.
- Identify ideas for two key problem statements to help the team drive innovation internally following the workshop.
OUTCOME
OUTCOME
The team gained a deep understanding of the value of applying Design Thinking to problems. The workshop helped facilitate an end-to-end understanding of Design Thinking and provided the team with a key selection of tools to develop, prototype, and pitch their ideas. The team came up with over 200 ideas to help solve two key problems identified.
“Collective Campus gave our teams a practical toolkit for putting residents at the centre, and the confidence to keep using it.”
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